Below are some testimonials are customers have given to Sterling IT.
To Whom It May Concern
Sterling IT has been managing our IT systems since November 2016.
Prior to cutover Mark & his team were well organised and diligent to make sure the transition stage would be as smooth as possible, and they succeeded.
Since coming on board we’ve received fast and professional service from the friendly team at Sterling IT and they have elevated our platform to run more efficiently. They have also proved to be a valuable asset to our bottom line.
I have found Mark Pace, director, to be honest and easy to work with. His suggestions are always welcomed as his knowledge is trusted and up to date.
I have no hesitation in recommending Sterling IT to partner your company for your IT requirements.
M&E Equipment Traders
13th March 2017
Frank Nesci – IT Officer
This letter is to highly recommend the work of Sterling IT Services.
Sterling IT was recommended to me by Dell Australia as a respected channel partner after an enquiry made about technicalassistance regarding a server upgrade (entailing a full Microsoft Domain and network service migration to a new machine with additional installation of a UPS).
After an initial phone consultation with Mark Pace, requirements were gathered. Mark exhibited excellent technical knowledge and organisational skills, and was able to propose a highly effective solution while always adhering to best practice within the parameters of our organisational requirements. He was able to procure the required hardware at education pricing and secure the required technical resources to carry out the project. He maintained constant communication throughout.
Technical Engineer Vadim Zhizhin executed the technical phase of the project, again, always adhering to best practice within the parameters of our organisational requirements. Vadim exhibited excellent technical knowledge and was in constant communication throughout the project. The preparation work performed before the on–site phase saved 2–4 weeks of execution time.
Sterling IT were able to diligently stick to the project timeline that I had proposed. With the high quality of their execution, their on-site phase of the project was completed in quicker than projected time which saved the school several days of potential lost productivity due to potential downtime.
Sterling IT made a potentially very difficult transition from an antiquated system to a modern system as simple and as painless as possible while keeping disruptions to an absolute minimum.
I have no hesitation in recommending the services of Sterling IT.
IT Officer, Inner Sydney Montessori School
Let me just say how amazed I was to learn from your IT introduction /orientation for into Sterling I.T . Having attended all the sessions ( not that I had to), I realized that I had picked up points things that I had missed previously.
I believe this introduction has validity to any business out there. Whilst it is second nature to people like yourself in the I.T industry, other industries would benefit from your education in so many ways. I can only say that the proof was in the pudding when I observed in the presentation that even some of my own staff “ who I would have believed were computer savvy” were educated by your presentation and now have changed the way they do work, transact or handle not only the company computers but their own .
I also overheard two of my staff ( who are only in their early twenties ) state that they wish that they were taught this at school. I was gobsmacked!
We live in an era now where computer technology is out stripping our ability to understand how beneficial it can be to us all but also how vulnerable we are from not understanding how it can infiltrate our lives with negative agendas.
I would strongly recommend that this orientation /presentation be taken up by all employees in any company so they can be “be brought up to speed” with what the I.T world is really up to and how we need to be proactive .
‘I have been a small business owner for 18 years and I especially enjoy dealing with other well organized, honest and hardworking business owners. My dealings with SterlingIt have been always positive. I have found their organization and attention to detail to be the best of any company I have dealt with. The daily operations of my business is totally dependant upon my computer system functioning well. SterlingIt is always there (even after hours) to call for times of help. Their documentation and intra office communication is impeccable. Ultimately the end result is excellent service to their customers needs.
Computers have become an interregnal part of everyone’s life and we have all become dependent upon them whether for personal or business use. SterlingIt recognizes this and have implemented a wonderful support network and customer care. Their follow up service is also a wonderful and refreshing thought that tells their customers that SterlingIt cares.
I wish SterlingIt continued success and I am pleased to be associated with a fine company. Thank you for all your help!’
Dr Joseph Hanna
Carnes Hill Dental
‘SterlingIT, which we have had an ongoing relationship for the past 21 years, was critical to helping us cope with our sudden expansion….Our ultimate goal is always to reduce administration costs and save time, SterlingIT is critical to helping us achieve this.’
Shaws Darwin Transport.
‘Our perception at time was that SterlingIT was too small and didn’t have the capacity to service our needs so we ventured elsewhere…we underestimated the capacity of SterlingIT to meet our expectations. Since returning our business to their expert care, we have been able to continue our growth, confident they will maintain their excellent level of service no matter what the size of our organisation.’
‘The result of SterlingIT’s advice and implementation meant they weren’t needed onsite all the time and with their billings significantly reduced we have made up thousands in lost profits and wasted admin resources. Our needs were looked after first and foremost over theirs. SterlingIT significantly reduced their billings on service calls saving us a huge amount.’ UBEECO Packaging Solutions
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