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Frank Nesci
IT Officer
Inner Sydney Montessori School
44 Smith St Balmain, NSW 2041

21/07/2016

This letter is to highly recommend the work of Sterling IT Services.

Sterling IT was recommended to me by Dell Australi as a respected channel partner after an enquiry made about technical assistance regarding a server upgrade (entailing a full Microsoft Domain and network service migration to a new machine with additional installatio of a UPS).

After an initial phone consultation with  Mark Pace, requirements were gathered.  Mark exhibited excellent technical knowledge and organisational skills, and was able to propose a highly  effective solution while always adhering to best practice within the parameters of our organisational requirements. He was able to procure the required hardware at education pricing and secure the required technical resources to carry out the project. He maintained constant communication throughout.

Technical Engineer Vadim Zhizhin executed the technical phase of the project, again, always

adhering to best practice within the parameters of our organisational  requirements.  Vadim exhibited excellent technical knowledge and was in constant communication  throughout the project. The preparation  work performed before the onsite phase saved 24 weeks of execution time.

Sterling IT were able to diligently stick to the project timeline that I  had proposed. With the high quality of their execution,  their on-site phase of the project was completed in quicker than projected time which saved the school several days of potential lost productivity due to potential downtime.

Sterling IT made a potentially very difficult transition from an antiquated system to a modern system as simple and as painless as possible  while keeping disruptions to an absolute  minimum.

I have no hesitation in recommending the services of Sterling IT.

Sincerely,
Frank  Nesci
IT Officer, Inner Sydney Montessori School


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