PLEASE NOTE: As of the 1st July 2016, Panasmart Pty Ltd (ABN 50 611 463 757) will be the new service company for Panasonic Service.
For all account customers, we will be in touch to complete new applications. 

As the authorised Panasonic Toughbook repair centre, our core work is in the physical hardware repair of your Toughbook.
Technical support such as drivers downloads, software incompatibility, and general troubleshooting are to be referred to the place where you purchased the Panasonic Toughbook.
If you are looking for drivers, please click picture on the right.panasmart-update-drivers-windows-7

Download Panasonic Warranty T&C Document

Download Non Warranty Procedure and Instructions Updated 22nd Aug 2010

Download Warranty Procedure and Instructions  Updated 1st March 2009 or Panasonic spare parts enquiries, please contact us here

A courier will be organised for system in warranty, 50Km from city metro.
Outside of this area or systems out of warranty, including physically damaged systems will need to be freighted to the service centre at your cost.

Log here at