This document is provided by Fortinet Corporation and shown here for customer and staff information only.
This document is intended to outline the policy that Fortinet has established for the activation date of warranty
and support. Renewals of support contracts will start from the end of the previous support contract.
• Product warranty and support starts at the EARLIER of the following events:
−− At time of registration
−− At first point when unit will connect with Fortinet and request updates
−− If these two events do not occur within 100 days of the shipment of product from Fortinet, the
hardware, service and support will be auto-activated 100 days from Fortinet shipment to Distributor
• At initial power-up it is HIGHLY recommended that the customer follow the registration process to ensure
timely updates and support.
Warranty/Support start is tied directly to the ship date or activation connection with Fortinet. Warranty is
the base level of coverage on the hardware platform. Fortinet’s warranty is included in its End User License
The start of support is tied to the timing of hardware shipment or activation, but a maximum of 100 days grace
period is provided in EMEA/APAC. Support is considered “insurance” in many ways, meaning it is there in case
something goes wrong, hence it is important that the support agreement starts around the time product is
received and doesn’t wait to start until an issue comes up.
The start date for bundles will follow the warranty/support policy above.
This new policy applies to products purchased and shipped from Fortinet on or after October 1st, 2015.
Life Cycle Policy Update
Fortinet is committed to providing regular patches and support services for a period of 36 months from the date of general availability. An additional 18 months beyond this period has been added, bringing the total duration of support for a software or firmware release to 54 months.
This is a way for Fortinet to ensure that we are providing your customers with the most up-to-date Fortinet security protection.
Sterling IT has partnered with NCC Solutions in providing Digital Signage Solutions to all industries.
With over 15 years in the hospitality industry, and partnership between NCC and Sterling IT over 16 years, we are able to provide complete solutions for you.
Replace over-sized posters and banners that send a single message and out-date very quickly with Digital Signage that can be updated each month, week or even daily. Showcase all your business has to offer on the latest and brightest LED TV’s, high impact adverts will create curiosity in shoppers and attract them to your store and put you ahead of your competitors.
Servicing many different industries including but not limited to Real Estate, Retail, Hospitality, Special Events and even general reception areas.
Capable. Powerful. Portable.
The all new keyboard case pushes your device’s productivity into overdrive while maintaining its sleek and lightweight package.
Add unmatched levels of efficiency without compromising your typing experience.
Introducing ClamCase Pro for iPad mini.
With a responsive keyboard, protective polycarbonate shell and a versatile 360° stand, ClamCase has your iPad covered with unmatched versatility, style and protection. Snaps easily into the ClamCase when you want it and out when you don’t. Connectivity is easy: one touch pairing automatically syncs the keyboard case in seconds. Elevated, island style keys provide a crisp and responsive typing experience. Stunning aluminum: sleek, thin and remarkably light. Patented 360° hinge: enjoy your favorite games, movies and apps at any angle. Automatic wake and sleep function.
Wondered how to get some surveillance happening without an internet connection?
We have the answer… An example of this might be a construction site which is a mobile container and moves site to site. Security on these premises is paramount not only for theft, but health, safety and tracking. With the ability to have internet on 3G/4G, wired infrastructure is a thing of the past.
Having security cameras in your business is one thing, but storing and retrieving the data, is another. So many clients find that when it comes time to actually reviewing the video and/or audio footage, it is either too hard to find or isn’t there.
Let us work with you in giving you a demo on how this technology works. Going to a retail store and buying a kit may not be enough in a court of law.
Above shows the quality of a couple of screenshots.
Contact Us for a NO OBLIGATION meeting to discuss your security needs.
$30 per month service fee to login to our service portal.
Data bundle SIM is not included in the initial purchase ($1,995.00) as your prospect can supply this themselves,
from either TELSTRA or OPTUS.
eMail alarm notification is free, but we charge you $0.50c for every SMS sent out as an alarm notification.
Looking for a faster internet connection without breaking the bank?
We have a number of different technologies that can offer high speed internet. Not all areas and locations can get any or all of the services listed.
If an address and phone number is provided to Sterling IT, and an understanding on usage including speed requirements and download limits, we can provide a solution to suit.
Please note: If you are a Pacnet customer (ADSL only), we can transition you to another provider and save you over $130 per month, in most cases. Contact Us Immediately
The technologies Sterling IT work with and recommend to our clients include :
1. NBN – This is a residential grade service however some businesses are taking this on due to cost and current speeds. An example of this is for $79 per month you can get speeds up to 70Mbps with a 250GB download limit. However as more clients come online, the services will reduce in speed as they are shared.
2. FIXED WIRELESS – This is NOT 3G/4G but a proprietary wireless solution offering 1:1. Unlike ADSL/NBN, it is not a shared service. While one of the most expensive connections, it is not reliant on any Telstra infrastructure and is a full business grade service. Sterling IT use this technology to manage 1000+ computers. Unlike cabled services, it is not reliant on distance to exchange and does not slow down if you are
far or close.
Other advantage is we can install within 1 week in most cases (please contact us to confirm at time required)
Cost of this start from $199 per month however has a high setup fee from $300-$950.
3. METRO ETHERNET – This service is by far the best and most cost effective service. The problem with this service is it is very limited to where it has been rolled out and available.
We currently have some awesome specials till the end of December 2013. Services do take 25 days to install so an install wouldnt complete to the following month of order in most cases.
Here is this months only special (expires end of Dec 2013) PLEASE NOTE THAT THE FIRST BOX SHOWS NORMAL PRICES WHERE SECOND BOX IS SPECIAL. THIS IS ALSO UNLIMITED DATA
For any service listed above, please contact us for an obligation free quote and service check