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Reverting & changing back Outlook new look option back to normal.

Have you clicked the New Outlook trial button and cannot get back to the original Outlook 365?

Switch from ‘new’ Outlook (2023) to ‘classic’ outlook

Once flipped on, the toggle is irrelevant since the “old” version still exists. J. You should still be able to find its shortcut in Start (and wherever else you might have had it before), but if not you will see outlook.exe in one of these places (may vary slightly depending on edition), so if necessary make a new shortcut:

I have personally tried to revert back and would not work, so I needed to edit the registry, so this is how to fix the problem or restoring the look back to original.

Read more: Reverting & changing back Outlook new look option back to normal.

C:\Program Files\Microsoft Office\root\Office16

or here:

C:\Program Files (x86)\Microsoft Office\root\Office16

The nice thing about the New Outlook is that it’s not an either/or proposition (like New Teams is).
You have both old and new. You can even run them concurrently.

But if running that actually runs New Outlook for you (some have reported that’s the case), then either:

1) Uninstall Outlook (not required in most cases)

or

2) run Regedit.exe and go here (or the same with 15.0, if you don’t have 16.0):

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences

And in that you will see UseNewOutlook

Set it to 0, which means that running old Outlook actually runs it.

Hope this has helped you, leave us some feedback please.

How to get Microsoft Authenticator App for IOS and Android Mobile Phone and Setup on device for MFA / 2FA

Microsoft are forcing, as of the 15th September 2023, Authenticator apps over text and voice authentication to improve security.
Here is some help on how to get the APP installed and running on your mobile device.

Continue reading “How to get Microsoft Authenticator App for IOS and Android Mobile Phone and Setup on device for MFA / 2FA”

Teamviewer Discount Special

Save 35% discount on Business, Premium, and Corporate Licenses on the first year of subscription.  

TeamViewer licenses enable anyone to excel in their job, whether you work from home, require remote access, or provide IT assistance; if you are a freelancer, IT administrator, or part of a full-blown enterprise support staff. 

TeamViewer licenses control and support any device, across platforms – from anywhere anytime.

What will you get with this limited offer?

  • World’s most trusted remote access, control, and support software.
  • Work from anywhere with full access to any device
  • Instant remote support for customers and employees
  • Support any mobile device.
  • No compromise in performance, security, stability, or ease-of-use

But this incredible offer won’t be around for long, as this discount is only valid till 30 September 2023.

Please contact us on 02 9756 6866 for more information about this offer and how to order.

Stay connected, 

*Offer valid on the purchase of new Business, Premium, or Corporate licenses only for the first subscription year. Excludes renewals and upgrades.

Changing the from sender name in outlook causes Retrieving templates from server and can hang

We have had reported by a client that when changing the FROM from the pull down when replying or creating an email, it reports “Retrieving templates from server”

To work around the issue, you can select Cancel on the prompt and proceed to choose the From account to send with.

If you urgently need to avoid the prompt, you can try reverting back before the issue started. 
Reports show that this issue the problem appeared to start in Version 2206.

Read more: Changing the from sender name in outlook causes Retrieving templates from server and can hang

To revert the Office M365 Click-to-Run installation to Version 2205:

  1. Exit all Office applications.
  2. Click Start, type cmd in the Search box, right-click Command Prompt (or cmd.exe), and then select Run as administrator.
  3. In the command prompt dialog window, type the following two command lines, pressing Enter after each command line:
    • cd %programfiles%\Common Files\Microsoft Shared\ClickToRun
    • officec2rclient.exe /update user updatetoversion=16.0.15225.20288
  4. When the repair dialog box appears, choose Online Repair.
  5. Select Repair, and then click Repair again.
  6. When the repair is done, open Outlook and select File > Office Account.
  7. Select Update Options and choose Disable Updates.

Note: To prevent the version of Office that caused the problem to be re-installed you’ll need to temporarily disable automatic updates.

If Build 15225.20288 is not available when you try this workaround, see this article for other builds for Version 2205 you can revert to: Version and build numbers of update channel releases.

What is a Microsoft Office 365 Shared Mailbox and is it free?

One money saving feature in Microsoft 365 suite is “shared mailboxes”.
How does this work and save you money?

Well, normally when you need a new mailbox in Microsoft 365, you buy another subscription and create a mailbox, put in the details, User name, email address password, and create it.
One more monthly expense to Microsoft.

Continue reading “What is a Microsoft Office 365 Shared Mailbox and is it free?”

Why choose Dropbox over Onedrive and what are the differences?

We are often asked why dropbox over free onedrive?
Why should I pay for something I can get free?

One of the biggest reasons, besides what we see below, if that Dropbox’s primary product is Dropbox, and if this product fails, the whole company does.
On the other hand Microsoft, Google and others have a suite of products meaning that they are not reliant on one product, and therefore can “sometimes” not put the effort in. I am in no way saying this cant or wont change in the future

Continue reading “Why choose Dropbox over Onedrive and what are the differences?”