By Jared Spataro, Corporate Vice President for Microsoft 365
MARCH 30, 2020
Today, we announced the Microsoft 365 Personal and Family Subscriptions, the first consumer offerings from Microsoft 365. I’m pleased to follow up here to announce related changes to our Office 365 subscriptions for small and medium-sized businesses—and to Office 365 ProPlus. Going forward, all of these products will use the Microsoft 365 brand.
This is a natural evolution. Microsoft 365 began in 2017 as a licensing bundle for enterprise customers—a combination of Windows, Office, and Enterprise Mobility and Security (EMS). It has come a long way since then. Today, we call it “the world’s productivity cloud” and it represents our vision for the future of Microsoft productivity tools—an integrated set of apps and services that puts artificial intelligence (AI) and other cutting-edge innovations to work for you. And for small and medium-sized businesses, that includes new capabilities in Microsoft Teams to help you host rich meetings and events online; cloud file storage and sharing capabilities so you can collaborate from anywhere; and security and identity solutions to safeguard your business. At a moment when businesses are facing extraordinary health and economic challenges, we are pleased to bring our consumer and small and medium-sized business customers into this growing Microsoft 365 family.
New product names
The new product names go into effect on April 21, 2020. This is a change to the product name only, and there are no pricing or feature changes at this time.
Office 365 Business Essentials will become Microsoft 365 Business Basic.
Office 365 Business Premium will become Microsoft 365 Business Standard.
Microsoft 365 Business will become Microsoft 365 Business Premium.
Office 365 Business and Office 365 ProPlus will both become Microsoft 365 Apps. Where necessary we will use the “for business” and “for enterprise” labels to distinguish between the two.
Note thatthe changes to these products will all happen automatically.
Today, we’re simply announcing name changes. But these changes represent our ambition to continue to drive innovation in Microsoft 365 that goes well beyond what customers traditionally think of as Office. The Office you know and love will still be there, but we’re excited about the new apps and services we’ve added to our subscriptions over the last few years and about the new innovations we’ll be adding in the coming months. For questions, please refer the FAQs below and then head to the What is Microsoft 365 page for more details.
Frequently asked questions
Q. What Office 365 plan names aren’t changing? A. The following Office 365 plans will have no changes:
Office 365 for Enterprise
Office 365 E1
Office 365 E3
Office 365 E5
Office 365 for Firstline Workers
Office 365 F1
Office 365 for Education
Office 365 A1
Office 365 A3
Office 365 A5
Office 365 for Government
Office 365 G1
Office 365 G3
Office 365 G5
Q. Why are you making these changes? A. First, we want our products to reflect the range of features and benefits in the subscription. Microsoft 365 is an integrated set of apps and services that puts AI and other cutting-edge innovations to work for you. And for small and medium-sized businesses, that includes new capabilities in Microsoft Teams to help you host rich meetings and events online; cloud file storage and sharing capabilities so you can collaborate from anywhere; and security and identity solutions to safeguard your businesses. Second, we’re always looking for ways to simplify. This new approach to naming our products is designed to help you quickly find the plan you need and get back to your business.
Q. How does Office fit into Microsoft 365? Will I still be able to use Word, Excel, and PowerPoint? A. The Office suite is core to the Microsoft productivity experience, and that’s not changing. But over the last several years, our cloud productivity offering has grown well beyond what people traditionally think of as “Office.” Word, Excel, and PowerPoint are more important than ever before. But in Microsoft 365 we’re breathing new life into these apps with the help of the cloud and AI, and we’re adding new, born-in-the-cloud experiences like Teams, Stream, Forms, and Planner. All of this is underpinned by a set of common services that keep your data safe and secure. It’s Office and a whole lot more.
Q. Is there anything new or different in Microsoft 365 Apps for business or Microsoft 365 Apps for enterprise plans that wasn’t in Office 365 Business or Office 365 ProPlus plans? Any new features? A. There are no price or feature changes to plans at this time.
Q. When will the Microsoft 365 Business and Microsoft 365 Apps for enterprise plans be available? A. All plans will become available for customers on April 21, 2020.
Q. Are allof the Office 365 plans going away? What isn’t changing? A. None of the plans are going away. The same plans are available, only with updated names. And in the case of Office 365 Enterprise, the name will remain the same and there will be no changes.
Q. I’m an existing SMB or ProPlus customer. Do I need to take any action?
A. Customers with the Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, or Microsoft 365 Business plans do not need to take additional action. The above changes will happen automatically.
Q. My company uses Office 365 ProPlus, and I have questions about this change. Where can I learn more? A. Customers with the Office 365 ProPlus plan should consult this site for further details.
Once your admin enables your organization with 2-step verification (also called multi-factor authentication), you have to set up your account to use it.
By setting up 2-step verification, you add an extra layer of security to your Office 365 account. When you sign in with your password, a code sent to your phone as a second verification that it is you and not someone else with your stolen password.
You will need to check if your admin has turn on multifactor authentication. If they haven’t, when you try to do these steps you won’t see the options in Office 365.
Sign in to Office 365 with your work or school account with your password like you normally do. The quickest was is https://portal.office.com After you choose Sign in, you’ll see this page:
Check whether your Office 365 admin has turned on multi-factor authentication for your account. If they haven’t, when you try to do these steps you won’t see the options in Office 365. Sign in to Office 365 with your work or school account with your password like you normally do. After you choose Sign in, you’ll see this page: Choose Set it up now.
Select your authentication method and then follow the prompts on the page. Or, watch the video to learn more.
After you verify your alternate contact method, choose Next.
You’ll get an app password that you can use with Outlook, Apple Mail, etc. Choose the copy icon to copy the password to your clipboard. You won’t need to memorize this password.
Once you complete the instructions to specify how you want to receive your verification code, the next time you sign in to Office 365, you’ll be prompted to enter the code that is sent to you by text message, phone call, etc.To have a new code sent to you, press F5
We strongly recommend setting up more than one verification method. For example, if you travel a lot, consider setting up Microsoft Authenticator for your verification method. It’s the easiest verification method to use, and a way to avoid text or call charges.
To use the app password in Outlook
You’ll need to do these steps once.
Open Outlook, such as Outlook 2010, 2013, or 2016.
Wherever you’re prompted for your password, paste the app password in the box. For example, if you’ve already added your account to Outlook, when prompted paste the app password here:
Or, if you’re adding your Office 365 account to Outlook, enter your app password here:
Tip: You can have more than one app password for your Office 365 account, for example, if you want one for Outlook and another for a different application. To generate another app password, see Create an app password.