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PROFESSIONAL IT and COMPUTER SERVICES

Sterling IT is a local family-owned Australian business with a team of employees – not contractors.

We believe organisations deserve to operate smarter and safer, maximising productivity from their IT investments. This is achievable through ongoing proactive management specifically designed for you with tailored solutions adapted to your business goals.

Sterling IT trusted managed service provider, proudly 100% Australia-based Service Centre, based in Norwest. We specialise in delivering tailored IT solutions to small and medium enterprises (SMEs), corporate, and government sectors. Founded in 1995, with 30+ years’ extensive experience, we support a nationwide client base.

Sterling IT – A Collaborative Team That Works for You

We believe that great IT support starts with a great team. Our experienced professionals don’t just work alongside one another, they collaborate, communicate, and problem-solve with one goal in mind, your success. Our Australian owned and operated promise ensures you are supported by our Australian-based in-house team, no offshore call centres. We are right here with you, ready to assist!

With over 30 years of experience, we’ve built long-term relationships by being honest, responsive, and focused on what matters most, you!

What Sets Us Apart

We Listen First
Every business is different. That’s why we take the time to understand your goals, pain points, and workflows – so our solutions are truly tailored to what you need. Because we listen, our support is not just reactive, but relevant and strategic.

Flexible & Adaptable
Whether you’re scaling up, changing direction, or facing new challenges, we adjust with you. Our service plans and support options are built to flex as your business evolves.

Proactive Management
We don’t wait for problems to happen!- we prevent them. We actively monitor, audit, patch, and protect your systems, preventing issues before they impact your operations. Round the clock management, enables you to focus on growing your business with confidence.

Trusted & Transparent
Our advice is honest, our pricing is clear, and our support is local. You’ll always know who you’re working with, and we’ll know your business inside out; we take the time to know you and your business.

Experienced & Skilled
Our technicians bring decades of combined experience across cloud, cybersecurity, networking and support. That means faster resolutions, smarter solutions, and fewer business disruptions.

Trusted MSP by SMEs across Australia & NZ

Managed IT you can trust

At Sterling IT, we don’t just mange your IT – we earn your trust. With over 30 years of experience supporting SMEs, we deliver secure, proactive, and personalised IT solutions that help your business run smoothly and grow with confidence. With long-standing clients of 30 years, we provide long cost-effective solutions which don’t compromise on service. Sterling IT support numerous industries from freight, finance, construction, healthcare, and education. Our reputation is built on consistency, responsiveness, and results. Trust is the foundation of everything we do.

Managed IT which works with you

Sterling IT deliver Managed IT that works with you – through flexible, collaborative support from a team that listens, adapts, and helps your business grow. Our managed IT services are built to scale and adapt as your business evolves . Sterling IT act as technology partner helping navigate transitions like cloud migration, remote work or compliance upgrades with expert advice and hands-on support. We work directly with you to adjust configurations, onboard new staff or implement new tools without the delays or miscommunication of offshore support.

Managed IT partnered with fast, responsive honest service

Our Managed IT services are powered by a team of highly experienced technicians who work together to deliver fast, reliable, and proactive support tailored to your business. With decades of combined experience across cloud, networking, cybersecurity, telephony, and support we provide faster resolutions, smarter solutions, and fewer disruptions to your business. Proactive by nature, no scripts, just real help from real people.

Approximately 24 months ago we were experiencing some serious performance issues across our entire network. Countless attempts to resolve these issues with our then outsourced IT professionals would only amount in increased traffic through correspondence going back and forth and the corresponding invoices to reflect. Yet no improvements to performance and in many ways only a decline. After many months of this and no signs of improvement we contacted Sterling IT for a second opinion.

Tim RosserNational Operations Manager, BMA Belting Australia

Sterling IT has been managing our IT systems since November 2016. Prior to cutover Mark & his team were well organised and diligent to make sure the transition stage would be as smooth as possible, and they succeeded.

Alex DimechIT Manager, M&E Equipment Traders

Sterling IT was recommended to me by Dell Australia as a respected channel partner after an enquiry made about technicalassistance regarding a server upgrade (entailing a full Microsoft Domain and network service migration to a new machine with additional installation of a UPS).

Frank NesciIT Officer, Inner Sydney Montessori School, 44 Smith St Balmain, NSW 2041
All Testimonials