Skip to main content
search

Train 

Client Training & Enablement 
Empowering your team with the knowledge to thrive 
At Sterling IT, we believe that great technology is only as powerful the people using it. This is why we offer tailored training for new and existing clients. 

Training for new clients

As part of our onboarding process, we offer and deliver structured training sessions covering:
  • The Sterling IT way
    A quick reference guide who we are, what we do and how we support you.
  • Escalation & Support Process
    Clear instructions on how to raise an issue, request help, timeframes and escalate concerns.
  • Client Access Portal 
    Hands-on walk through of our support portal for logging tickets, tracking process, and accessing resources.
  • Internal IT Process
    Overview of key processes like backups, patching and maintenance scheduled tailored to your environment.

Training for existing clients

Ongoing training is offered to help your team stay up to date with 
  • New software developments and updates
    Microsoft 365,VoIP systems, security platforms and more.
  • Security Awareness
    Sessions on phasing, data protection, and security practices
  • Process Refreshers
    Re-training on support procedures, security measures, portal use, and best practise for system maintenance.
  • Custom Workshops
    Tailored sessions based on business needs, staff roles or changes in infrastructure.

Why Training Matters

  • Boost Productivity 
  • Reduce Support Tickets
  • Strengthen Security & Processes
  • Instil confidence 
Close Menu
LOG A JOB