Tag: sound

No audio device found in Remote Desktop Terminal Server client redirection on 2008 or 2012 server

No audio device found in Remote Desktop Terminal Server client redirection on 2008 or 2012 server

Posted on by Mark Pace

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Having a problem getting audio sound redirected over terminal server or remote desktop server 2008 or 2012 to the client?

Here are a couple of things to check to enable audio redirect, even when server has no audio sound card.

When you connect the client to the server, it will redirect all sounds to be played via your local sound card however this may fail due to the following issues.

  1. Make sure the client has Audio enabled.
    • In the Remote Connection (MSTSC.EXE) , under LOCAL RESOURCES – > REMOTE AUDIO SETTINGS, make sure PLAY ON THIS COMPUTER is enabled
  2. Make sure that on the 2012 Server, DESKTOP EXPERIENCE is installed. This can be found under Server Manager under Roles and Features
  3. Right click the speaker icon and make sure you can test a PLAYBACK SOUND. There should also be a VIRTUAL SOUNDCARD listed
  4. If you still get NO AUDIO DEVICE FOUND at this stage, you will need to go back to server manager, under the SERVER COLLECTIONS, make sure that the REMOTE USER has Audio enabled.

If you require further assistance or more technical information, please make comment and we will be happy to further assist.

How to fix Gopro Hero audio sound issues clicking and chopper sound when wifi enabled. Gopro hero 4 silver black problems and issue

How to fix Gopro Hero audio sound issues clicking and chopper sound when wifi enabled. Gopro hero 4 silver black problems and issue

Posted on by Mark Pace

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Do you have a Gopro hero 4 silver or black ripped out if the box and found it has a clicking or chopper sound noise when playing back?
You will find this only happens when wifi is enabled.
I wrote an email to Gopro and responded within 24 hrs suggesting there is a problem as below.


Hi Mark,

Thank you for contacting GoPro and reaching out with your concern. I’m sorry for the trouble you’ve experienced with HERO4 Silver. I can imagine the slight discomforts having these issues arise. I would be more than happy to review this with you.

While I’d love to help troubleshoot your concerns, the helicopter-like noise your camera is emitting is a hardware impairment we’d have to replace. Your camera is currently under warranty and I’d be happy to being the process started to replace your camera. As an added alternative, if you are still within the time frame to exchange your camera from where it was purchased, it may be easier to exchange for a new one. I have zero problem continuing to help you through our warranty, just keep in mind it takes just a tad longer due to mailing processes. Nonetheless, if you’d like to continue replacement via warranty, please reply to this e-mail with the following:

– A photo/scan/screenshot of your original purchase receipt to show that you are within the 1-year warranty period.
– Also reply with your preferred return shipping address, formatted like this:

Name
Phone Number
Address Line 1
Address Line 2
City/Town, State/Province, ZIP/Postal Code
Country

Once we hear back, we’ll be able to provide you with a RMA number (returns authorization) and return instructions.

Our apologies for the inconvenience, but we’ll do our best to resolve the issue as quickly as possible.

Many Thanks,
Lorraine
GoPro Support
gopro.com/support

I decided to take it back to Craig at JBHIFI Castle Hill with some sample videos and email from Gopro. Without hesitation he swapped it out for me. (Thanks Craig, awesome service)

Got home unpacked and tested the replacement and was all good.

I wasn’t going to worry thinking it was firmware but not. It’s hardware so if you have the issue get it fixed under warranty.

Send me a reply/comment if you have any questions.