If you are wanting to use your printer on a Terminal Server (TS) or Remote Desktop Server (RDS), ensure you have allowed your connection to redirect your printers or they will not been seen on the remote server.
To set your remote session default printer, please ensure that if you want a local printer to be the default printer on the server, it must be set to the DEFAULT printer on your computer.
To select a default printer
Open Devices and Printers by clicking the Start button , and then, on the Start menu, clicking Devices and Printers.
Right-click the printer you want to use, and then click Set as default printer. (You’ll see a check mark on the printer’s icon signifying that it’s now your default printer.)
If you are running a Thin Client device, you will need to either have a VPN setup or the printer needs to have its port and IP address open to the internet.
Setting default printers on Thin clients, (unless there is an OS or is capable of seeing the local printer in its OS), is a little more complex and not discussed here.
If you still need assistance, please contact Sterling IT via our contact form or call our office.