How to fix Yamaha AMP no power and not powering on RX-V3800 RX-V1900 RX-2700 RX-V1700 and many other models – no need for a service centre

If you want an answer, then come here first. Don’t bother getting shafted by a service center.

My Yamaha RX-V3800 just would not switch on yesterday. Had this unit about 8 years, so if it had gone to pasture it had done a good job over the years anyway. We use it for our Theatre system and every day radio, TV and for listening to our CD collection so it has been used countless hours over those years, so we really would rather bring it back to life.

Symptoms: I found that if I simply switched the receiver into standby power for 10 minutes or an hour it still would still not power up, but if I pulled out the power cord from the rear of the unit, then plugged back in after 5 or so minutes, then the unit would power up. Went through the user manual troubleshooting, and also trying the Yamaha system fault reset (under the front panel of the unit, you hold down the Tone and Straight buttons while also pressing the main power button on the front left. Hold these for 3 seconds and this resets the internal protection of the unit, if this is what has tripped). That was not the fix for me.

Called my local Yam service center. Min $150 looking fee for a quote, but they had not heard of my fault before (Yeh right), said that they would need to hold my unit, and will likely be 3 weeks before they get to it anyway after I drop it off.

Seeing this and other sites and videos about this self same fault, I thought why the hell not. Pulled out C4 from the right rear PSU power switch supply to the transformer, did not need to pull any PCB’s just the cover of the unit. As per other peoples comments, the cap is in a different spot on my PCB, but it is the same Green Cap (Pink/Orange in colour, they are just called a green cap).

Jaycar at just 80 cents each:
https://www.jaycar.com.au/0.022uf-22nf-630-volt-greencap-metallised-polyester-capacitor/p/RG5202

Took me about 15 minutes from taking out the first cover screw to replacing the cover after replacing the Green Cap.
Working RX-V3800 again

Links to other sources for this fault including the excited Aussie repair dude videoing his repair of another model Yammy with the same fault we are all getting. Love the comments this guys makes, funny fella.
https://www.avforums.com/threads/yamaha-rxv1700-power-problem.1533016/
http://www.stix.id.au/wiki/2014-12-28_Yamaha_RX-V757_Power_Supply_Fixed
https://www.youtube.com/watch?v=MwvjAtSr5t8&feature=youtu.be (Great video, but he talks a lot)

Thanks to everyone for this fix. Love it. Hope every Yammy owner finds this before getting shafted by the service centre (Who may not fix your unit anyway)

Source : OP54 from Whirlpool Forum.

48 thoughts on “How to fix Yamaha AMP no power and not powering on RX-V3800 RX-V1900 RX-2700 RX-V1700 and many other models – no need for a service centre

  1. Paul Cummins says:

    Hi,
    Just looking for some advice, do you think the above solution would remedy my issue?
    For years now I have owned a rx-v559 yamaha, but recently the receiver just won’t turn on, no power whatsoever.
    Hope you can help,
    Paul

    • Åge says:

      Yes, it probably would!
      I have just fixed a Yamaha RX-V659.
      The very same cap was defective.
      The 659 is the same as 559. Few specifications are different but not the build.

  2. Martyn says:

    So pleased I came across this advice as my RX-V1600 died during the lockdown and simply would not power on. Just an occasional click could be heard when attempting to turn on – all those hours of Disney+ movies with no surround!

    Sourced some capacitors online for about £5. Don’t think I have used a soldering iron for 25 years, but I dug out my old case of PC tools and fired it up – nervously melting away the solder on the old capacitor and then fixing in the new one. Then the moment of truth as I plugged it back in and – woohoo, back to life!

    Thank you very much for the tip – would otherwise have been blowing £500+ on a new amp!

  3. Jimbob67 says:

    Can I just say a big thank you. RXV1700 here, identical problem. Was quoted $400 just to look at it and “oh it really could be anything and I might still not be able to fix it”. Problem fixed with an 80 cent part and 2 minutes of soldering. Again, massive thank you.

  4. Anoop says:

    Hi All,
    I have an RX-V577. But not able to find the capacitor in PCB mentioned in this thread. The problem is more or less same as it doesn’t power on. Could you please help me?

  5. Achyu Kumar says:

    Hi all, I would like some help with my Yamaha htr 3064 which won’t turn on after warning me about speaker cables and turning off by itself. Now it is completely dead. I have opened it up and tested few of the capacitors with multimeter. The blue cap seems faulty and so is one of the green caps. What else I need to test and replace. Any ideas please?

  6. David Kelly says:

    Hi folks,

    I’ve been looking around for some info as my RX-A3000 has had a similar issue. It has been playing up but finally died this morning. It turned itself off for the first time, and I was able to turn it on via the remote 2/3 times within 5 secs but it would keep switching off after the ‘Main On’ display. After that, it was dead.

    The PCB is slightly different on mine, and the 22nF caps are labeled C2001 and C2003. I did desolder one of them and tested it at 22nF, and was able to test the other one whilst it was in the circuit and got 22nF as well once the other one was out. Is it possible that they test OK, but are still not working as they should?

    I have tested the power coming from the board and the 4-pin power to the digital board is showing 5.5V, as it should. The 6 pin to the digital board is showing nothing. This power is fed from the same circuit as the two 22nF green caps… I believe this 6 pin should have power for standby so I think I’ve narrowed the problem down.

    One other thing, I tested the 2-pin AC connection which heads to the main power transformer. This is showing 240V across the two pins, which means that the relay coil is pulled in or something a bit weird is going on. This relay also has a 0.01uF mains suppression cap in parallel around the relay, so perhaps that is faulty.

    Any ideas or comments would be greatly appreciated – I’ve already been to the Yamaha site today looking at the new models but I can’t justify dropping $3k on a new one when I’m sure it’s something small that’s the issue.

  7. Tim RIce says:

    Great article and has got a couple of my Receivers up and running again – thanks you.

    However I’m now having the problem with a HTR-6063
    Opening this one up I can’t find the same resistor. Anybody know what the similar part would be and where is it located in the unit. I really don’t want to toss this Receiver knowing full well it’s only a $0.80c part but not going to take it to a service place and pay the charges they’ll ask its probably not worth it.

    Thanks in advance for any help.

    Tim ……

  8. Peter B says:

    Thank you. It is amazing or maybe disgusting that such an expensive sophisticated piece of equipment that can stop working due to the failure of a part that costs less than $1.
    While I was replacing the Capacitor I also fixed the volume control. Found a video online for that too.

  9. Darren Portelli says:

    Hi Mark , thanks for the info , mine it shows in the app of yamaha , shows that in stand by but its not power on i will do that trick (Yamaha system fault reset (under the front panel of the unit, you hold down the Tone and Straight buttons while also pressing the main power button on the front left. Hold these for 3 seconds and this resets the internal protection of the unit, if this is what has tripped) and see if i get it fix 🙂 by the way im from a small island in europe and your surname its local are your family from here too ? 🙂

    • Mark Pace says:

      Hi Darren
      Thanks for your comments.
      Located in Australia and Maltese but hear it originates (name) from Italy actually
      Have a lot of Portelli friends too

  10. Piter Sinyoman says:

    Hello, I have the same problem on my Yamaha VX 2700, all indicators are not on, pure direct is the only indicator that is on. Have you found a solution on your device? if you have got the solution, please inform me. thanks.

  11. Matt says:

    Thanks, this worked a treat on my RX-N600 receiver which had been dead for a while. The cap was still 80c and in stock at Jaycar

  12. Gary Metcalfe says:

    Brilliant!
    RX-V550 with same problem.
    Took me 2 weeks to get capacitor (10 off!) at a sensible price to Norway. (6GBP total with postage..UK ebay seller.)
    PCB layout is different, but the 22nF cap is at the top left of the PCB, next to the mains inlet connector.
    Measured the old cap….it was reading 6.8nF!!!
    Again, longest part of the job was getting to the screws to remove the case….I should have left longer wires…LOL!!!

  13. Jason says:

    Just replying to say thank you. I have an RX-V1900 same issues. Replaced the capacitor and works a treat. Thanks so much to all involved.

  14. Aleks says:

    Hello! I have Yamaha RX-V1300 and it doesn’t power on. Problem started with amp working for some time and then power off by self. Working time was shorter and shorter… now it power off like a second after i press on the power button and even display doesn’t light up shortly anymore.
    I hope someone have idea what it could be. I think yamaha amp have common problems. Thanks!

  15. Nathan says:

    Just tried this tonight, 40cents at Jaycar and about 10 mins to swap it over, didn’t even need to use any more solder, worked a treat, thanks mate!

  16. Jun says:

    Hello, great thread. I have a RX-V1067 and my sound has gone! It started with intermittent switching on or off but now, no output at all through the speakers or headphones etc. no matter what inputs. Powers up alright, picture all good. Also displays ‘decoder off’. Another thread suggested it could be a hardware issue – DTS chip? Any help would be appreciated.

    • Geoff says:

      Hi, got a Yamaha as501in protect mode, WAS my own fault extending a spkr cable whilst the amp WAS on(thought it WAS off)I have tried all of the usual turn off and count to 10 etc. Took the lid off to see if i had blown a fuse, only one fuse visible near the power supply, WAS ok,have unplugged different Things on the Mother board totry and reset it,no luck,no sign of burn out etc,Any help would be appreciated,have unplugged all spkrs etc still doing it,nothing on youtube on These 2 channel models,instruction manual useless.

  17. Jim miaczynski says:

    I have a yamaha rx-570,when i power up,i get a click,the only indicator light that comes on is the (Pure Direct),any ideas ? Woulf be appreciated,thanks jim m.Poo

    • Piter Sinyoman says:

      Hello, I have the same problem on my Yamaha VX 2700, all indicators are not on, pure direct is the only indicator that is on. Have you found a solution on your device? if you have got the solution, please inform me. thanks.

  18. Jim miaczynski says:

    I have a yamaha rx-570,when i power up,i get a click,the only indicator light that comes on is the (Pure Direct),any ideas ? Woulf be appreciated,thanks jim m.

    • Piter Sinyoman says:

      Hello, I have the same problem on my Yamaha VX 2700, all indicators are not on, pure direct is the only indicator that is on. Have you found a solution on your device? if you have got the solution, please inform me. thanks.

  19. Josh says:

    Was given a yamaha rx-v461 with speakers and a powered sub:
    When I plug it in, it will power on “hear the relay click” when you press the power/stanby button screen lights up then you hear a second click from the relaymaybe 2 sec later and the screen goes out and you can’t power it back up until you unplug the unit and plug it back in.

    Any help appriteated

  20. Sandile says:

    Morning Guys
    I just bougth my RX-V1067 as is from an action. When triying to power up i did no then i open it to check the fuse i found out that there is a missing component on the power supply the that is mounted to the heat sink.

    I do not know the part number your help will be appreciated.

  21. Zeeshan says:

    Hi
    i have yamaha
    I have a Yamaha rx v2067 receiver with its red light on but when I turn on the remote don’t have any response any solution. Please help.

  22. Tony Ratcliffe says:

    I have an RX V677 and the fault seemed identical. I initially told that it’s a case of updating the firmware and carrying out a full rested which I managed to do but it still wouldn’t come on.
    Unfortunately on the 677 there’s no C4 capacitor similar to the one that you are looking at so I’ll have to keep searching or chuck it out. Pity

  23. shangani says:

    I am in Atlanta USA. I recently bought Yamaha RX-A660. Initially the sound was good. Week before it went to sleep mode. I did the setup to deactivate the sleep mode. It returned to normal and worked for some days. Then again it went to sleep mode. But this time I could not bring it up. It powers on and then cuts off by 5 seconds. I disconnected all the speakers and tried. No use. Appears like the same C4 problem. Will u advice me to solve the problem. Thank u in advance.

  24. Kevin Shannon says:

    I have a Yamaha RXV630 receiver. If I plug it in, it comes on for a moment then shuts down. Does this sound like the problem you had?

    • Mark Pace says:

      The problem we had was it was completely dead. However, this capacitor can cause that issue as well. As its only a few cents, you don’t have much to lose – takes 10 mins to fix.

      • Kevin Shannon says:

        Thanks for the info. Doesn’t look like Jaycar ships to the US though. I’ll try to find the same part from another seller.

    • Paul says:

      Just tried this fix on my Yamaha RX-V1600. Worked!. Didn’t even have to remove the circuit board as it is easily accessible after removing the top from the amp.
      Jaycar still stick the part & gave it to me the part for free as wasn’t worthwhile runnng it through the till.
      Thanks for the tip.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.