How to fix problem Mazda 3 / 6 / CX7 / CX9 and more with handsfree bluetooth and Apple phones iOS 8 problems not calling

apple-mazda-phone-calling-frustration

Edited 14.3.2015

Finally Apple updated the IOS 8.2 and bluetooth is now working in Mazda Vehicles. If you have another brand tested, please leave in comments. Thank you 

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If you are the owner of a Mazda and an Apple iPhone, good change you will have issues trying to call with your iPhone and it connecting to the bluetooth. There is a way around this by selecting speaker and when person picks up, select on the phone the bluetooth. DANGEROUS!

Hands-free are suppose to be SAFE and Mazda/Apple have not worked together to keep this safe.

There are hundreds of forums discussing this but it seems that the problem is iOS8 as even with an iPhone 5 with iOS7 there is no issues but as soon as that phone or other phones are upgraded to iOS 8 the problem starts.

After months of frustration and reading forums, we have found the solution (or the answer) on the Mazda website.

Mazda’s response is as follows:

These devices have been tested in accordance with Mazda interoperability standards. Overall device compatibility as well as individual feature operation and functionality is contingent upon the device software version, device operating system, device settings, wireless service provider, and third party applications installed on the device. Individual user results may vary. Mazda Australia and Visteon Corporation are not responsible for software irregularities or hardware issues devices may experience that are outside of our testing scope. As new device software versions become available, test compatibility results may change so please check these results regularly. Last update occurred on 17/12/2014.

Click the link and it will take you to Mazda showing compatibility.

http://www.mazdahandsfree.com/howto-findaphone?language=en-AU

Beware Apple iOS attacks using ‘Masque Attack’ techniques from uncertified apps

Researchers have discovered a technique that may enable attackers to substitute malware for a legitimate app on Apple iOS devices such as iPhones and iPads.

Although the risk of being subjected to a Masque Attack is low, it is another reminder not to download pirated apps or software from untrusted sources. It is also a reminder that Apple products are increasingly being targeted by attackers.

As many people believe you cannot get a virus/trojans/malware on Apple devices (more so on OSX), this is not true and Apple devices, due to their numbers, will and currently are being targeted. Sterling IT use and recommend Webroot and/or Trend Micro Antivirus to protect Apple Mac.

About Masque Attack

A Masque Attack can occur if a user downloads an app from a rogue source such as a link embedded in a phishing email or from an unofficial app site hosting fake ‘uncertified’ apps.

The Masque Attack takes advantage of a weakness in iOS security which can enable malware to be installed.

If a malicious app can be crafted to use the same ‘bundle identifier’ (an ID Apple uses to identify individual apps) as a legitimate app on your phone, Apple will not check its security certificate. It means that a malicious app can replace a legitimate app on your device.

A criminal using the Masque Attack technique will typically disguise their malware as a popular game or program for you to install. Only install via the APP STORE via your device.

Once installed it may be able to steal information from your device such as passwords or internet banking details and send them to a remote server controlled by criminals. Possible impacts include the malware being able to steal logon credentials; access sensitive data; avoid detection and steal Apple IDs and passwords.

Staying safe

  1. Do not download software or apps from untrusted sources. Sticking with Apple’s AppStore helps protect against downloading malicious software
  2. Do not click ‘install’ from pop ups when viewing a web page. Even if it tells you , that you have a virus. Most of these are traps.
    Sterling IT has posted MANY emails recently with relation to this and unfortunately we are still getting clients infected, even with prior warning.
  3. If your iOS device shows an ‘Untrusted App Developer’ alert when you open an app, click on ‘Don’t Trust’ and uninstall the app immediately.
  4. Use security software for all your computer and mobile devices.
  5. Keep your system up-to-date by downloading software updates as they are released.
  6. Do not connect or ‘pair’ your device with untrusted computers.

For FREE advice or any questions regards to this, please contact Sterling IT. You are better asking as prevention is better than cure!!

 

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Apple OSX Imac Macbook network connections all say FAILED wifi lan 3g

When looking at the connections of your Apple OSX system, all network devices show FAILED instead of CONNECTED or NOT CONNECTED.

Basically there is a file corruption on the system.
Okay what we’ll need to do is go to Mac HD/Library/Preferences/system configuration and move the system configuration to your desktop and then restart your iMac.

It will reset your system configuration and hopefully when you restart the issue will be resolved if there is some sort of configuration error that is causing the issue.

We have tested this with one of our clients today and works 100%. Obviously you will need to renter WIFI passwords and if DHCP is running, it will just automatically reconnect to LAN or Wifi.

If you require assistance or support, please contact Sterling IT on (02) 97566866.